Help & Support

Find answers to common questions, troubleshooting tips, and ways to get additional support for the Silent Speech Interpreter.

Frequently Asked Questions

How accurate is the Silent Speech Interpreter?

The accuracy of the Silent Speech Interpreter varies based on several factors:

  • With clear articulation in good lighting conditions, accuracy typically ranges from 85-95%.
  • Accuracy improves as the system learns your specific lip movements and speaking patterns.
  • Common phrases and words have higher recognition rates compared to rare or technical terms.
  • Environmental factors like lighting, camera quality, and face positioning can affect performance.

For best results, we recommend training the system with custom phrases that you use frequently.

Is my data private and secure?

Yes, your privacy is a top priority:

  • All processing happens locally on your device - no video or audio data is sent to our servers.
  • Your custom training data is stored only on your device.
  • The app works offline once downloaded, with no internet connection required.
  • We do not collect personal data beyond basic anonymous usage statistics (which you can opt out of in settings).
Which devices are compatible with Silent Speech Interpreter?

Silent Speech Interpreter works on a wide range of devices:

  • Windows PCs (Windows 10 or newer)
  • Mac computers (macOS 10.14 or newer)
  • iOS devices (iPhone and iPad with iOS 14 or newer)
  • Android devices (Android 9.0 or newer)
  • Modern web browsers (Chrome, Firefox, Safari, Edge)

For optimal performance, we recommend a device with a good front-facing camera and a relatively recent processor. The system can run on older devices but may experience slower processing speeds.

Can I use Silent Speech Interpreter in noisy environments?

Yes! One of the key advantages of Silent Speech Interpreter is that it works well in noisy environments. Since the system interprets lip movements and facial expressions rather than audio, background noise doesn't affect its performance.

This makes it particularly useful in:

  • Crowded public spaces
  • Loud industrial environments
  • Concerts and sporting events
  • Any situation where speaking aloud would be difficult or inappropriate
How do I train the system for better accuracy?

To train the Silent Speech Interpreter for improved accuracy:

  1. Go to Settings and select the "Training" tab.
  2. Click "Add New Phrase" and enter a phrase you commonly use.
  3. Follow the on-screen prompts to record yourself silently speaking the phrase multiple times (at least 10 recordings are recommended).
  4. Submit the recordings and allow the system to process them.
  5. Test the newly trained phrase to confirm improved recognition.

For best results, train phrases in the same lighting conditions and position that you typically use the system in. Regular training with phrases you use often will significantly improve overall accuracy.

Troubleshooting

Encountering issues with Silent Speech Interpreter? Here are solutions to common problems:

Camera Not Working

  1. Check that your browser has permission to access your camera
  2. Ensure no other applications are using your camera
  3. Restart your browser or device
  4. Try selecting a different camera in Settings if available
  5. Update your browser to the latest version

Poor Recognition Accuracy

  1. Improve lighting conditions - ensure your face is well-lit
  2. Position yourself directly facing the camera
  3. Speak more slowly and articulate clearly
  4. Train the system with phrases you use frequently
  5. Check for and remove obstructions (hair, mask, etc.)

No Audio Output

  1. Check your device's volume settings
  2. Ensure audio is not muted in the application
  3. Test audio with another application
  4. Restart the application
  5. Try using headphones or different speakers

Application Freezes or Crashes

  1. Close other resource-intensive applications
  2. Refresh the page or restart the application
  3. Clear your browser cache and cookies
  4. Try reducing the video resolution in Settings
  5. Update your device's operating system

Contact Support

Need additional help? Our support team is ready to assist you through multiple channels:

Email Support

Send us a detailed description of your issue for personalized assistance.

Contact via Email

Live Chat

Chat with our support team in real-time during business hours.

Start Live Chat

Community Forum

Connect with other users and share solutions to common issues.

Visit Forum

Additional Resources

Explore these resources to learn more about using Silent Speech Interpreter: